Last Updated: July 31, 2026
Welcome to alexanderree.com.
These Terms and Conditions govern your access to and use of the website, products, and services provided by ALEXANDERREE LLC (“ALEXANDERREE,” “we,” “us,” or “our”).
By accessing our website, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
1. Online Store
ALEXANDERREE operates an online store offering pet leashes, harnesses, and related walking accessories.
Our online store is hosted by Shopify, which provides the ecommerce platform used to display products and process orders.
You must be legally capable of entering into a binding agreement to place an order through the website.
2. Website Use
You may use this website only for lawful personal shopping and informational purposes.
You must not:
- Use the website for unlawful, fraudulent, or abusive activity.
- Attempt to gain unauthorized access to the website or another customer’s account.
- Introduce viruses, malicious code, or other harmful technology.
- Interfere with the website, checkout, security features, or related services.
- Collect customer or website data without authorization.
- Submit false contact, billing, shipping, or payment information.
- Copy or commercially exploit website content without written permission.
We may restrict or terminate access when we reasonably believe these Terms have been violated.
3. Product Information
We make reasonable efforts to present clear product descriptions, measurements, colors, images, pricing, and availability.
Colors and appearance may vary slightly depending on screen settings, lighting, and product production differences.
Customers are responsible for reviewing product measurements and selecting a suitable leash, harness, size, or walking accessory before ordering.
Product availability is not guaranteed until an order has been successfully paid and confirmed.
4. Pet Product Use
Customers are responsible for selecting products appropriate for their pet’s measurements, behavior, strength, and intended activity.
Pet leashes, harnesses, and walking accessories should be inspected before each use. Do not use a product that is worn, damaged, improperly fitted, or missing a component.
Pets should remain under appropriate supervision while using products purchased from our store.
Our products are not substitutes for professional veterinary, behavioral, or training advice.
5. Prices and Payments
All prices and transactions on alexanderree.com are listed and processed in United States dollars (USD).
We currently accept payment through PayPal only.
Full payment is required when an order is placed. An order will not enter processing until payment has been successfully confirmed.
Payment procedures, failed payments, refunds, and payment disputes are further governed by our Payment Policy.
6. Orders
After an order is submitted, the customer should receive an order-confirmation email.
We reserve the right to review, limit, reject, or cancel an order when reasonably necessary, including when:
- Product information or pricing contains an obvious error.
- A product is unavailable.
- Payment cannot be confirmed.
- The shipping address is unsupported or incomplete.
- The order appears unauthorized, fraudulent, or unusually high risk.
- The customer has violated these Terms.
If we cancel an order after successful payment, the applicable amount will be refunded to the original payment method.
7. Shipping
We currently ship only to eligible residential and commercial addresses within the contiguous United States.
Shipping areas, processing cutoff times, delivery estimates, tracking procedures, and shipping-related issues are governed by our Shipping Policy.
Delivery dates are estimates and may be affected by carrier delays, weather, public holidays, address problems, or other circumstances outside our reasonable control.
8. Returns, Refunds, and Cancellations
Eligible returns may be requested within the period stated in our Return and Refund Policy.
Return eligibility, return authorization, shipping costs, non-returnable products, order cancellations, and refund processing are governed by that policy.
Customers must obtain return authorization before sending back a product.
9. Customer Accounts
If customer-account features are available, you are responsible for:
- Providing accurate account information.
- Maintaining the confidentiality of your login credentials.
- Restricting access to your device and account.
- Informing us promptly of suspected unauthorized activity.
We may suspend or close an account that is used fraudulently, unlawfully, or in violation of these Terms.
10. Cookies and Privacy
Our website uses cookies and similar technologies to support website functionality, shopping-cart activity, security, analytics, and other enabled features.
You may manage optional cookies through the available cookie settings or your browser controls. Disabling required cookies may affect website or checkout functionality.
Our collection and handling of personal information are explained in our Privacy Policy.
11. Intellectual Property
Unless otherwise stated, the website and its content are owned by or licensed to ALEXANDERREE LLC.
Protected content may include:
- Brand names and logos.
- Product photographs.
- Website graphics and layouts.
- Written descriptions.
- Blog articles.
- Videos and other media.
You may view and use website content for personal, non-commercial purposes.
You may not reproduce, republish, sell, license, distribute, modify, or commercially exploit our content without prior written permission.
12. Reviews and Submitted Content
If you submit a review, photograph, comment, or other content, you confirm that:
- You have the right to submit it.
- It is based on your genuine experience when presented as a review.
- It does not infringe another party’s rights.
- It does not contain unlawful, misleading, defamatory, abusive, or harmful material.
- It does not include sensitive personal information.
You grant ALEXANDERREE LLC a non-exclusive, worldwide, royalty-free license to display, reproduce, edit, and use submitted content for website, customer-service, and marketing purposes, subject to applicable law.
We may remove submitted content that violates these Terms.
13. Third-Party Services and Links
The website may contain services or links provided by third parties, including Shopify, PayPal, delivery carriers, or other service providers.
Third-party websites and services are governed by their own terms and privacy policies.
We do not control and are not responsible for the availability, content, security, products, or practices of independent third parties.
14. Website Availability and Accuracy
We may update, modify, suspend, or discontinue website content, products, or features without prior notice.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
We may correct typographical errors, inaccurate descriptions, pricing errors, or availability information when identified.
15. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not make warranties that are not expressly stated in these Terms, a product listing, or another applicable store policy.
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
16. Limitation of Liability
To the extent permitted by applicable law, ALEXANDERREE LLC will not be liable for indirect, incidental, special, or consequential losses resulting from:
- Use of or inability to access the website.
- Reliance on website content.
- Third-party websites or services.
- Customer misuse of a product.
- Events outside our reasonable control.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses resulting from:
- Your unlawful use of the website.
- Your violation of these Terms.
- Your infringement of another party’s rights.
- Content you submit through the website.
This section does not apply where a claim results from our own unlawful conduct.
18. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our website, products, services, business practices, or legal obligations.
The revised version will be published on this page with an updated “Last Updated” date.
Your continued use of the website after a revision takes effect constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms are governed by the laws applicable to ALEXANDERREE LLC in the State of Colorado, United States, without limiting any mandatory consumer rights available under applicable law.