Privacy Policy

Last Updated: July 30, 2026

This Privacy Policy explains how ALEXANDERREE LLC (“ALEXANDERREE,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit alexanderree.com, place an order, contact us, or otherwise interact with our online store and related services collectively referred to as the “Services.”

Our online store is hosted through Shopify. Shopify provides the ecommerce infrastructure that allows us to operate the Website and may process personal information as described below.

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with the Services.

Contact and Order Information

We may collect:

  • Your name;
  • Email address;
  • Telephone number;
  • Billing and shipping addresses;
  • Products ordered or considered;
  • Order number and order status;
  • Shipping, delivery, return, and refund information; and
  • Communications regarding your order or customer-service request.

Payment Information

Payments are processed through PayPal.

We may receive payment confirmation, transaction status, transaction identifiers, refund information, and limited payment-related details necessary to process an order.

We do not directly receive or store your complete PayPal login credentials or complete payment-card information. PayPal processes payment information according to its own privacy policy and terms.

Account Information

If customer-account functionality is available and you create an account, we may process:

  • Account login information;
  • Saved addresses;
  • Order history;
  • Preferences; and
  • Account settings.

Website and Device Information

When you use the Website, we and our service providers may automatically collect:

  • IP address;
  • Browser and device type;
  • Operating system;
  • Network and technical identifiers;
  • Referring page or website;
  • Pages and products viewed;
  • Shopping-cart activity;
  • Date and time of access; and
  • Information about how you navigate and interact with the Website.

Communications and Submitted Content

We collect information you voluntarily provide when you:

  • Contact customer service;
  • Request an order cancellation, return, or refund;
  • Submit a product review;
  • Respond to a survey;
  • Subscribe to marketing communications; or
  • Send us photographs, comments, or other content.

Please do not send sensitive personal information through ordinary email or unsecured communication channels.

2. How We Collect Personal Information

We collect personal information:

  • Directly from you when you place an order, contact us, create an account, or submit information;
  • Automatically through cookies and similar technologies;
  • From Shopify, which hosts and supports the online store;
  • From PayPal, which processes payments and refunds;
  • From shipping carriers and fulfillment providers;
  • From fraud-prevention, security, analytics, and technical service providers; and
  • From advertising or marketing platforms if those services are enabled on the Website.

3. How We Use Personal Information

We may use personal information to:

  • Process and confirm orders;
  • Verify and process payments;
  • Fulfill, ship, and deliver purchases;
  • Provide tracking and delivery updates;
  • Process cancellations, returns, and refunds;
  • Respond to customer-service inquiries;
  • Maintain customer accounts and preferences;
  • Detect and prevent fraud, abuse, and unauthorized transactions;
  • Protect the security and integrity of the Website;
  • Troubleshoot technical problems;
  • Understand Website traffic and customer interaction;
  • Improve products, Website performance, and customer experience;
  • Send promotional communications where permitted;
  • Measure advertising performance where advertising tools are enabled;
  • Maintain business, transaction, tax, and accounting records;
  • Enforce our policies and agreements;
  • Establish, exercise, or defend legal claims; and
  • Comply with applicable laws and lawful government requests.

We may also use de-identified or aggregated information that cannot reasonably be used to identify an individual.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary.

Ecommerce Platform

We use Shopify to host and operate the online store. Shopify may process order, transaction, device, usage, and customer information to provide, secure, maintain, and improve its services.

More information is available in the Shopify Consumer Privacy Policy.

Payment Processor

We disclose transaction information to PayPal to process payments, payment reviews, cancellations, disputes, and refunds.

Shipping and Fulfillment Providers

We may provide your name, shipping address, telephone number, email address, and order information to carriers and fulfillment providers for delivery and shipment-related communications.

Technical and Business Service Providers

We may disclose information to providers that assist with:

  • Website hosting and maintenance;
  • Cloud storage;
  • Customer support;
  • Email delivery;
  • Analytics;
  • Security and fraud prevention;
  • Order management; and
  • Business operations.

These providers receive information only as reasonably necessary to perform services for us and are subject to their own contractual and legal obligations.

Advertising and Marketing Providers

If we use advertising, analytics, email-marketing, or audience-measurement services, those providers may receive device, cookie, browsing, and interaction information.

Some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged for personal information.

Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable laws, court orders, subpoenas, or lawful government requests;
  • Investigate fraud, security incidents, or violations of our policies;
  • Protect the rights, property, or safety of our customers, our business, or others; or
  • Establish, exercise, or defend legal claims.

Business Transactions

Information may be disclosed as part of a merger, financing, acquisition, restructuring, bankruptcy, sale of assets, or similar business transaction, subject to applicable legal requirements.

We do not disclose complete PayPal login credentials because we do not receive or store them.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, depending on which analytics or advertising technologies are active on the Website, disclosures involving cookies, pixels, advertising identifiers, or browsing activity may be considered a “sale,” “sharing,” or targeted advertising under certain United States state privacy laws.

Where applicable, you may opt out by:

  • Using a “Your Privacy Choices” or similarly labeled privacy link displayed on the Website;
  • Adjusting available Cookie or privacy settings;
  • Sending a request to service@alexanderree.com with the subject line Privacy Opt-Out Request; or
  • Using a legally recognized Universal Opt-Out Mechanism, such as a supported Global Privacy Control signal.

We process recognized browser-based opt-out signals where required by applicable law and technically supported.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Keep the Website and checkout functioning;
  • Remember shopping-cart contents and preferences;
  • Maintain account and security features;
  • Detect fraud or suspicious activity;
  • Measure Website traffic and performance;
  • Understand how visitors use the Website; and
  • Support advertising or marketing where enabled.

You can control cookies through your browser settings and any Cookie preference tools available on the Website. Blocking essential cookies may prevent certain Website, shopping-cart, account, or checkout functions from operating correctly.

Browser settings that only send a general “Do Not Track” signal may not have a commonly accepted technical or legal interpretation. Where required, we recognize supported legally valid opt-out signals separately from general Do Not Track settings.

7. Marketing Communications

If you subscribe to promotional communications, we may use your email address or other contact information to send marketing messages.

You may unsubscribe at any time by:

Unsubscribing from promotional messages does not stop necessary transactional communications concerning orders, payments, deliveries, returns, refunds, security, or policy updates.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Fulfill and document orders;
  • Provide customer service;
  • Process returns, refunds, and disputes;
  • Maintain account and transaction records;
  • Prevent fraud and security incidents;
  • Meet tax, accounting, legal, and regulatory obligations; and
  • Enforce our agreements.

Retention periods vary depending on the type of information, the nature of the transaction, legal requirements, potential disputes, and operational needs.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and the retention practices of service providers such as Shopify and PayPal.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.

Customers are responsible for protecting their passwords and account credentials and should contact us if they believe an account or transaction has been compromised.

10. Your Privacy Rights

Depending on your place of residence and applicable law, you may have the right to:

  • Confirm whether we process your personal information;
  • Access or obtain a copy of personal information;
  • Correct inaccurate personal information;
  • Delete certain personal information;
  • Obtain certain information in a portable format;
  • Opt out of the sale or sharing of personal information;
  • Opt out of targeted advertising;
  • Opt out of certain automated profiling decisions;
  • Withdraw consent where processing is based on consent; and
  • Appeal a decision concerning a privacy request.

These rights are subject to applicable exceptions. For example, we may retain information necessary to complete a transaction, comply with applicable law, prevent fraud, resolve disputes, or exercise legal rights.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. How to Submit a Privacy Request

To submit a privacy request, contact:

Email: service@alexanderree.com
Subject Line: Privacy Request

Please provide enough information for us to identify the relevant account, order, or interaction. Do not send copies of government identification unless we specifically request information reasonably necessary to verify your identity.

We may need to verify:

  • Your identity;
  • Your relationship to the relevant order or account; and
  • The authority of an authorized agent acting on your behalf.

We will respond within the period required by applicable law.

If we deny a request and applicable law provides an appeal right, you may appeal by emailing service@alexanderree.com with the subject line Privacy Request Appeal and explaining why you believe the decision should be reconsidered.

12. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

We do not knowingly sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16.

If you are a parent or legal guardian and believe that a child has provided personal information through the Website, contact us at service@alexanderree.com so we can investigate and take appropriate action.

13. Sensitive Personal Information

We do not intentionally request sensitive personal information such as Social Security numbers, government identification numbers, health information, biometric information, or precise geolocation through the Website.

Payment credentials are submitted directly to the applicable payment provider and are not directly stored by us in complete form.

Please do not include sensitive personal information in product reviews, customer-service messages, or other submissions unless specifically requested and reasonably necessary.

14. Third-Party Websites

The Website may contain links to third-party websites or services.

We do not control the privacy, security, content, or practices of third parties. Information you provide directly to a third party is governed by that party’s privacy policy and terms.

We recommend reviewing the privacy policies of PayPal, Shopify, shipping providers, and any other third-party service before providing information to them.

15. International Processing

Shopify and other service providers may process or store personal information outside your state or country of residence, including in the United States, Canada, or other locations where they operate.

Privacy and data-protection laws may differ between jurisdictions. Where required by applicable law, appropriate contractual or legal safeguards will be used for international transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Website, service providers, technology, business practices, or legal obligations.

The revised version will be published on this page with an updated “Last Updated” date. Additional notice will be provided where required by applicable law.

17. Contact Us

For questions, complaints, or requests concerning this Privacy Policy or our handling of personal information, contact:

ALEXANDERREE LLC
848 S Dexter St
Denver, CO 80246
United States

Email: service@alexanderree.com
Phone: +1 (773) 315-1927
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time
Closed: Saturdays, Sundays, and U.S. public holidays